SPECIAL INSTRUCTIONS FOR VELVET ITEMS
Store your velvet items in a horizontal position in your closet, ensuring your item is not folded or crushed when stored.
TOP TIP: To maintain shape, you can stuff your item with tissue paper.
NEVER IRON VELVET
The heat & weight of the iron will crush the velvet and can leave scorch marks, which cannot be removed. Instead, use a steamer to remove the creases.
TOP TIP: You may also hang the item in a steam-filled bathroom but ensure your item does not get wet.
Do not blot the stain on your item, as it will press the velvet pile down which cannot be reversed. Instead, shake any moisture off as quickly as possible and let your item dry naturally.
The specific wash care information for each product is provided on the items page on our website, and also on the care label inside each physical item. These should be strictly followed to ensure the longevity of your self-portrait item, self-portrait cannot be responsible for damage caused to products where alternative cleaning processes are used.
Some products may come with specific care recommendations and we would advise checking all labels carefully on receipt of your item.
Due to the delicate nature of many of our fabrics, all products should be treated with care when wearing jewellery and accessories. Do not spray perfumes directly onto the fabric, and all perfumes and cosmetics should be fully dry before wearing your items.
To prolong the life of your self-portrait product, ensure products are stored in a cool, dry place and away from direct sunlight. Knitwear should be folded to prevent stretching when hung, and we would recommend hanging delicate lace and chiffon items on padded hangers.